#!/usr/bin/env ruby # -*- coding: utf-8 -*- # Handle email responses sent to us. # # This script is invoked as a pipe command, i.e. with the raw email message on stdin. # - If a message is identified as a permanent bounce, the user is marked as having a # bounced address, and will not be sent any more messages. # - If a message is identified as an out-of-office autoreply, it is discarded. # - Any other messages are forwarded to config.get("FORWARD_NONBOUNCE_RESPONSES_TO") # We want to avoid loading rails unless we need it, so we start by just loading the # config file ourselves. $alaveteli_dir = File.join(File.dirname(__FILE__), '..') $:.push(File.join($alaveteli_dir, "commonlib", "rblib")) load "config.rb" MySociety::Config.set_file(File.join($alaveteli_dir, 'config', 'general'), true) MySociety::Config.load_default require 'action_mailer' def main(in_test_mode) Dir.chdir($alaveteli_dir) do raw_message = $stdin.read begin message = TMail::Mail.parse(raw_message) rescue # Error parsing message. Just pass it on, to be on the safe side. forward_on(raw_message) unless in_test_mode return 0 end pfas = permanently_failed_addresses(message) if !pfas.empty? if in_test_mode puts pfas else pfas.each do |pfa| record_bounce(pfa, raw_message) end end return 1 end if is_oof? message # Discard out-of-office messages return 2 end # Otherwise forward the message on forward_on(raw_message) unless in_test_mode return 0 end end def permanently_failed_addresses(message) if message.header_string("Return-Path") == "<>" # Some sort of auto-response # Check for Exim’s X-Failed-Recipients header failed_recipients = message.header_string("X-Failed-Recipients") if !failed_recipients.nil? # The X-Failed-Recipients header contains the email address that failed # Check for the words "This is a permanent error." in the body, to indicate # a permanent failure if message.body =~ /This is a permanent error./ return failed_recipients.split(/,\s*/) end end # Next, look for multipart/report if message.content_type == "multipart/report" permanently_failed_recipients = [] message.parts.each do |part| if part.content_type == "message/delivery-status" sections = part.body.split(/\r?\n\r?\n/) # The first section is a generic header; subsequent sections # represent a particular recipient. Since we sections[1..-1].each do |section| if section !~ /^Status: (\d)/ || $1 != '5' # Either we couldn’t find the Status field, or it was a transient failure break end if section =~ /^Final-Recipient: rfc822;(.+)/ permanently_failed_recipients.push($1) end end end end if !permanently_failed_recipients.empty? return permanently_failed_recipients end end end return [] end def is_oof?(message) # Check for out-of-office if message.header_string("X-POST-MessageClass") == "9; Autoresponder" return true end subject = message.header_string("Subject").downcase if message.header_string("Return-Path") == "<>" if subject.start_with? "out of office: " return true end if subject.start_with? "automatic reply: " return true end end if message.header_string("Auto-Submitted") == "auto-generated" if subject =~ /out of( the)? office/ return true end end if subject.start_with? "out of office autoreply:" return true end if subject == "out of office" return true end if subject == "out of office reply" return true end if subject.end_with? "is out of the office" return true end return false end def forward_on(raw_message) forward_non_bounces_to = MySociety::Config.get("FORWARD_NONBOUNCE_RESPONSES_TO", "user-support@localhost") IO.popen("/usr/sbin/sendmail -i #{forward_non_bounces_to}", "w") do |f| f.write(raw_message); f.close; end end def load_rails require File.join('config', 'boot') require Rails.root + '/config/environment' end def record_bounce(email_address, bounce_message) load_rails User.record_bounce_for_email(email_address, bounce_message) end in_test_mode = (ARGV[0] == "--test") status = main(in_test_mode) exit(status) if in_test_mode