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authorLouise Crow <louise.crow@gmail.com>2016-11-24 09:52:30 +0000
committerLouise Crow <louise.crow@gmail.com>2016-11-24 09:52:30 +0000
commitcec2832b8c6350fa1afd725ab60ae89b48a40b6d (patch)
tree78118aeefaf1f3c5f52b4e3fa59d859eaabd59cc
parentcc3fc1332e42f8c56089886035debb019fe4b445 (diff)
Add text on request closure.
-rw-r--r--lib/views/help/officers.html.erb9
1 files changed, 9 insertions, 0 deletions
diff --git a/lib/views/help/officers.html.erb b/lib/views/help/officers.html.erb
index 5a0418f..f0ebdb7 100644
--- a/lib/views/help/officers.html.erb
+++ b/lib/views/help/officers.html.erb
@@ -187,6 +187,15 @@
requests, and for good public relations, we'd advise you not to do that.
</dd>
+ <dt id="allowed_responses">My response to an old request on <%= site_name %> has been bounced!<a href="#allowed_responses">#</a> </dt>
+ <dd>After six months of inactivity, <%= site_name %> limits who can respond to a request to stop
+ spammers targeting old requests. At that point, the request can only be responded to by someone who's
+ from the authority. After twelve months, the request is closed to responses from anyone. If you need an
+ old request to be re-opened so that you can respond to it, please <a href="<%= help_contact_path %>">
+ contact us</a>.
+ </dd>
+
+
</dl>
<p><strong>If you haven't already</strong>, read <a href="<%= help_about_path %>">the introduction</a> --&gt;