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| -rw-r--r-- | lib/views/help/officers.html.erb | 9 |
1 files changed, 9 insertions, 0 deletions
diff --git a/lib/views/help/officers.html.erb b/lib/views/help/officers.html.erb index 5a0418f..f0ebdb7 100644 --- a/lib/views/help/officers.html.erb +++ b/lib/views/help/officers.html.erb @@ -187,6 +187,15 @@ requests, and for good public relations, we'd advise you not to do that. </dd> + <dt id="allowed_responses">My response to an old request on <%= site_name %> has been bounced!<a href="#allowed_responses">#</a> </dt> + <dd>After six months of inactivity, <%= site_name %> limits who can respond to a request to stop + spammers targeting old requests. At that point, the request can only be responded to by someone who's + from the authority. After twelve months, the request is closed to responses from anyone. If you need an + old request to be re-opened so that you can respond to it, please <a href="<%= help_contact_path %>"> + contact us</a>. + </dd> + + </dl> <p><strong>If you haven't already</strong>, read <a href="<%= help_about_path %>">the introduction</a> --> |