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-rw-r--r--lib/views/help/officers.html.erb22
1 files changed, 17 insertions, 5 deletions
diff --git a/lib/views/help/officers.html.erb b/lib/views/help/officers.html.erb
index 5a0418f..f6be968 100644
--- a/lib/views/help/officers.html.erb
+++ b/lib/views/help/officers.html.erb
@@ -170,10 +170,13 @@
responses to requests. Please <a href="<%= help_contact_path %>">contact us</a> if we've
missed one.
For technical reasons we don't always remove them from attachments, such as certain PDFs.</p>
- <p>If you need to know what an address was that we've removed, please <a
- href="<%= help_contact_path %>">get in touch with us</a>. Occasionally, an email address
- forms an important part of a response and we will post it up in an obscured
- form in an annotation.
+ <p>If you need to know what an address was that we've removed, please <a
+ href="<%= help_contact_path %>">get in touch with us</a>.
+ <% if AlaveteliConfiguration::enable_annotations %>
+ Occasionally, an email address forms an important part of a response
+ and we will post it up in an obscured form in an annotation.
+ <% end %>
+ </p>
</dd>
<dt id="copyright"><a id="commercial"></a>What is your policy on copyright of documents?<a href="#copyright">#</a> </dt>
@@ -187,10 +190,19 @@
requests, and for good public relations, we'd advise you not to do that.
</dd>
+ <dt id="allowed_responses">My response to an old request on <%= site_name %> has been bounced!<a href="#allowed_responses">#</a> </dt>
+ <dd>After six months of inactivity, <%= site_name %> limits who can respond to a request to stop
+ spammers targeting old requests. At that point, the request can only be responded to by someone who's
+ from the authority. After twelve months, the request is closed to responses from anyone. If you need an
+ old request to be re-opened so that you can respond to it, please <a href="<%= help_contact_path %>">
+ contact us</a>.
+ </dd>
+
+
</dl>
<p><strong>If you haven't already</strong>, read <a href="<%= help_about_path %>">the introduction</a> --&gt;
<br><strong>Otherwise</strong>, the <a href="<%= help_credits_path %>">credits</a> or the <a href="<%= help_api_path %>">programmers API</a> --&gt;
<div id="hash_link_padding"></div>
-</div> \ No newline at end of file
+</div>