From fed7b7ebbece65e3247f8be7da11df90c74e2084 Mon Sep 17 00:00:00 2001
From: Matthew Landauer This is a custom "about" page This is a custom "about" page This page explains how programmers can make other websites and software
-interact with WhatDoTheyKnow via an "API".
+interact with <%= site_name %> via an "API".
WhatDoTheyKnow does not have a full API yet, but we are gradually adding
+ <%= site_name %> does not have a full API yet, but we are gradually adding
lots of things that are similar in use to an API as they are requested.
-A spreadsheet file listing every body in WhatDoTheyKnow is available:
+A spreadsheet file listing every body in <%= site_name %> is available:
<%= link_to "all-authorities.csv", all_public_bodies_csv_url() %>
WhatDoTheyKnow is a service run by a charity. It helps ordinary members
+ <%= site_name %> is a service run by a charity. It helps ordinary members
of the public make FOI requests, and easily track and share the responses. The FOI request you received was made by someone using WhatDoTheyKnow. You can
+ The FOI request you received was made by someone using <%= site_name %>. You can
simply reply to the request as you would any other request from an individual.
The only difference is that your response will be automatically published on
the Internet.
If you have privacy or other concerns, please read the answers below.
You might also like to read the introduction to WhatDoTheyKnow to find out more about what
+href="/help/about">introduction to <%= site_name %> to find out more about what
the site does from the point of view of a user. You can also search the
site to find the authority that you work for, and view the status of
any requests made using the site.
@@ -53,23 +53,23 @@ find a page listing all requests that each person has made.
WhatDoTheyKnow is not making any requests. We are sending requests on
+ <%= site_name %> is not making any requests. We are sending requests on
behalf of our users, who are real people making the requests. Look at it like this - if lots of different people made requests from
different Hotmail email addresses, then you would not think that Microsoft were
making vexatious requests. It is exactly the same if lots of requests are made
-via WhatDoTheyKnow. Moreover, since all requests are public it is much easier
+via <%= site_name %>. Moreover, since all requests are public it is much easier
for you to see if one of our users is making vexatious requests. If that isn't enough for you, the
letter from the ICO to Rother District Council gives some guidance on the matter. If a request appears on the site, then we have attempted to send it to
the authority by email. Any delivery failure messages will automatically
@@ -123,7 +123,7 @@ it is best if they show the hard work they are doing by explaining what is
taking the extra time to do.
That said, WhatDoTheyKnow does show the maximum legal deadline
+ That said, <%= site_name %> does show the maximum legal deadline
for response on each request. Here's how we calculate it.Introduction to WhatDoTheyKnow #
Introduction to <%= site_name %> #
Introduction
4. Spreadsheet of all authorities
-
@@ -148,13 +148,13 @@ one case which is not normal, see the next question about
public interest test time extensions.
Schools are also a special case, which WhatDoTheyKnow displays differently. +
Schools are also a special case, which <%= site_name %> displays differently.
The same guidance says that, even in exceptionally complex cases, no Freedom of Information request should take more than 40 working days -to answer. WhatDoTheyKnow displays requests which are overdue by that much +to answer. <%= site_name %> displays requests which are overdue by that much with stronger wording to indicate they are definitely late.
The Freedom of Information (Scotland) Act does not allow such a public -interest extension. WhatDoTheyKnow would like to see the law changed to either +interest extension. <%= site_name %> would like to see the law changed to either remove the extension from the UK Act, or to reintroduce an absolute time limit of 40 working days even with the extension (the House of Lords voted diff --git a/lib/views/help/privacy.rhtml b/lib/views/help/privacy.rhtml index 16fadd6..33cdd81 100644 --- a/lib/views/help/privacy.rhtml +++ b/lib/views/help/privacy.rhtml @@ -18,7 +18,7 @@ email address to them. You will be told that this is going to happen.
WhatDoTheyKnow is a permanent, public archive of Freedom of +
<%= site_name %> is a permanent, public archive of Freedom of Information requests. Even though you may not find the response to a request useful any more, it may be of interest to others. For this reason, we will not delete requests. diff --git a/lib/views/help/requesting.rhtml b/lib/views/help/requesting.rhtml index 4b6a55f..7787d15 100644 --- a/lib/views/help/requesting.rhtml +++ b/lib/views/help/requesting.rhtml @@ -12,7 +12,7 @@
It can be hard to untangle government's complicated structured, and work out who knows the information that you want. Here are a few tips:
WhatDoTheyKnow lets you make requests for information to a range of +
<%= site_name %> lets you make requests for information to a range of organisations:
WhatDoTheyKnow will email you if you don't get a timely response. You can +
<%= site_name %> will email you if you don't get a timely response. You can then send the public authority a message to remind them, and tell them if they are breaking the law.
@@ -152,7 +152,7 @@ are breaking the law.No. Requests made using WhatDoTheyKnow are public, made under the Freedom of +
No. Requests made using <%= site_name %> are public, made under the Freedom of Information Act, and cannot help you find information about a private individual.
@@ -216,7 +216,7 @@ immediately so we can remove it.WhatDoTheyKnow is currently only designed for public requests. All +
<%= site_name %> is currently only designed for public requests. All responses that we receive are automatically published on the website for anyone to read.
You should contact the public authority directly if you would like to @@ -234,7 +234,7 @@ the Environmental Information Regulations (EIR).
It's a very similar law, so you make a request -to them using WhatDoTheyKnow in just the same way as an FOI request. The only +to them using <%= site_name %> in just the same way as an FOI request. The only difference is that on the page where your write you request, it reminds you that you can only request "environmental information" and tells you what that means. It is quite broad. @@ -259,17 +259,17 @@ to the other authorities, you must copy and paste it by hand.
Annotations on WhatDoTheyKnow are to help +
Annotations on <%= site_name %> are to help people get the information they want, or to give them pointers to places they can go to help them act on it. We reserve the right to remove anything else.
-- cgit v1.2.3 From aebfa2e30408ebff5b45177472913097bed6afa5 Mon Sep 17 00:00:00 2001 From: Matthew LandauerRequests are sometimes not delivered because they are quietly removed by "spam filters" in the IT department of the authority. Authorities can make sure this doesn't happen by asking their IT departments to "whitelist" -any email from @whatdotheyknow.com. +any email from @<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN') %>. If you ask us we will resend any request, and/or give technical details of delivery so an IT department can chase up what happened to the message. diff --git a/lib/views/help/privacy.rhtml b/lib/views/help/privacy.rhtml index 33cdd81..4f4f2d3 100644 --- a/lib/views/help/privacy.rhtml +++ b/lib/views/help/privacy.rhtml @@ -12,7 +12,7 @@
We will not disclose your email address to anyone unless we are obliged to by law, or you ask us to. This includes the public authority that you are sending a request to. They only get to see an email address -@whatdotheyknow.com which is specific to that request.
+@<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN') %> which is specific to that request.If you send a message to another user on the site, then it will reveal your email address to them. You will be told that this is going to happen.
Requests are sometimes not delivered because they are quietly removed by "spam filters" in the IT department of the authority. Authorities can make -sure this doesn't happen by asking their IT departments to "whitelist" -any email from @<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN') %>. +sure this doesn't happen by asking their IT departments to "whitelist" +any email from @<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN', 'localhost') %>. If you ask us we will resend any request, and/or give technical details of delivery so an IT department can chase up what happened to the message. @@ -159,7 +159,7 @@ during term time, and shows them as definitely overdue after 60 working days
If you're getting really nerdy about all this, read the detailed ICO guidance. +
If you're getting really nerdy about all this, read the detailed ICO guidance. Meanwhile, remember that the law says authorities must respond promptly. That's really what matters.
@@ -173,14 +173,14 @@ Meanwhile, remember that the law says authorities must respond extension when applying a public interest test. Information Commissioner guidance says that it should only be used in "exceptionally complex" cases -(FOI Good Practice Guidance No. 4). +(FOI Good Practice Guidance No. 4). <%= site_name %> doesn't specifically handle this case, which is why we use the phrase "should normally have responded by" when the 20 working day time is -exceeded. +exceeded.The same guidance says that, even in exceptionally complex cases, no -Freedom of Information request should take more than 40 working days +Freedom of Information request should take more than 40 working days to answer. <%= site_name %> displays requests which are overdue by that much with stronger wording to indicate they are definitely late.
@@ -191,7 +191,7 @@ remove the extension from the UK Act, or to reintroduce an absolute time limit of 40 working days even with the extension (the House of Lords voted to remove provision for such a time limit during the initial passage -of the UK Act through Parliament). +of the UK Act through Parliament).To prevent spam, we automatically remove most emails and some mobile numbers from responses to requests. Please contact us if we've -missed one. +missed one. For technical reasons we don't always remove them from attachments, such as certain PDFs.
If you need to know what an address was that we've removed, please get in touch with us. Occasionally, an email address @@ -225,7 +225,7 @@ form in an annotation.
We will not disclose your email address to anyone unless we are obliged to by law, or you ask us to. This includes the public authority that you are sending a -request to. They only get to see an email address -@<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN') %> which is specific to that request.
+request to. They only get to see an email address +@<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN', 'localhost') %> which is specific to that request.If you send a message to another user on the site, then it will reveal your email address to them. You will be told that this is going to happen.
By law, you must use your real name for the request to be a valid Freedom of Information request. See the next question for alternatives if you do not want @@ -67,14 +67,14 @@ Information Commissioner later about the handling of your request.
If a public authority asks you for your full, physical address, reply to them saying -that section 8.1.b of the FOI Act asks for an "address for correspondence", -and that the email address you are using is sufficient. +that section 8.1.b of the FOI Act asks for an "address for correspondence", +and that the email address you are using is sufficient.
The Ministry of Justice has guidance on this – "As well as hard copy written correspondence, requests that are -transmitted electronically (for example, in emails) are acceptable +transmitted electronically (for example, in emails) are acceptable ... If a request is received by email and no postal address is given, the email address should be treated as the return address."
-As if that isn't enough, the Information Commissioner's +
As if that isn't enough, the Information Commissioner's Hints for Practitioners say "Any correspondence could include a request for information. If it is written (this includes e-mail), legible, gives the name of the applicant, an address for reply (which could be electronic), and includes a description of the information required, then it will fall within the scope of the legislation."
@@ -142,7 +142,7 @@ see the section on pseudonyms.If you see any personal information about you on the site which you'd like us to remove or hide, then please let us know. @@ -166,8 +166,8 @@ which outweighs the public interest, and must demonstrate that efforts have been made to conceal the name on the organisation's own website.
For all other requests we apply a public interest test to decide
-whether information should be removed.
- Section 32
+whether information should be removed.
+ Section 32
of the Data Protection Act 1998 permits us to do this, as the material we
publish is journalistic. We cannot easily edit many types of attachments (such
as PDFs, or Microsoft Word or Excel files), so we will usually ask
--
cgit v1.2.3
From 668042256ed6e1a39e29147c8ab4ba2746fe2e38 Mon Sep 17 00:00:00 2001
From: Matthew Landauer
Requests are sometimes not delivered because they are quietly removed by "spam filters" in the IT department of the authority. Authorities can make sure this doesn't happen by asking their IT departments to "whitelist" -any email from @<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN', 'localhost') %>. +any email from @<%= Configuration::incoming_email_domain %>. If you ask us we will resend any request, and/or give technical details of delivery so an IT department can chase up what happened to the message. diff --git a/lib/views/help/privacy.rhtml b/lib/views/help/privacy.rhtml index 2a4007a..7102fc8 100644 --- a/lib/views/help/privacy.rhtml +++ b/lib/views/help/privacy.rhtml @@ -12,7 +12,7 @@
We will not disclose your email address to anyone unless we are obliged to by law, or you ask us to. This includes the public authority that you are sending a request to. They only get to see an email address -@<%= MySociety::Config.get('INCOMING_EMAIL_DOMAIN', 'localhost') %> which is specific to that request.
+@<%= Configuration::incoming_email_domain %> which is specific to that request.If you send a message to another user on the site, then it will reveal your email address to them. You will be told that this is going to happen.