From 82f736b6b011fd2bea53f34e9de72dab558020f3 Mon Sep 17 00:00:00 2001 From: utvk Date: Sat, 14 Feb 2015 15:51:47 +0100 Subject: Removed es about + added important unhappy template --- lib/views/help/about.es.html.erb | 8 --- lib/views/help/unhappy.html.erb | 110 +++++++++++++++++++++++++++++++++++++ lib/views/help/unhappy.nb.html.erb | 110 +++++++++++++++++++++++++++++++++++++ 3 files changed, 220 insertions(+), 8 deletions(-) delete mode 100644 lib/views/help/about.es.html.erb create mode 100644 lib/views/help/unhappy.html.erb create mode 100644 lib/views/help/unhappy.nb.html.erb (limited to 'lib') diff --git a/lib/views/help/about.es.html.erb b/lib/views/help/about.es.html.erb deleted file mode 100644 index 9588249..0000000 --- a/lib/views/help/about.es.html.erb +++ /dev/null @@ -1,8 +0,0 @@ -<% @title = "Sobre" %> -<%#-*- coding: utf8 -*-%> -<%= render :partial => 'sidebar' %> - -
-

¡Bonjiorno amis!

-

Esta sito tu aidare a faire los requestio

-
diff --git a/lib/views/help/unhappy.html.erb b/lib/views/help/unhappy.html.erb new file mode 100644 index 0000000..79e3f82 --- /dev/null +++ b/lib/views/help/unhappy.html.erb @@ -0,0 +1,110 @@ +<% @title = "Unhappy about a Freedom of Information request?" %> + + +<% if !@info_request.nil? %> +

Unhappy about the response you got +to your request '<%=request_link(@info_request) %>'? +

+<% else %> +

Unhappy about the response you got?

+<% end %> + +

If ...

+ + + +

... you can

+ +
    +
  1. Ask for an internal review at the public authority.
    2. +
  2. If that doesn't help, complain to the Information Commissioner.
    3. +
  3. Either way, also use other means to answer your question.
    4. +
+ +

1. Asking for an internal review #

+ +

+<% if !@info_request.nil? %> + <%= link_to "Request an internal review", show_response_no_followup_path(:id => @info_request.id, :incoming_message_id => nil) + "?internal_review=1#followup", :class => 'link_button_green' %> and then write a message asking the authority to review your request. +<% else %> + At the bottom of the relevant request page on <%= site_name %> choose + "request an internal review". Then write a message asking for an internal + review of your request. You may want to include a link to the + request page, to make it clear which request you are talking about. +<% end %> +

+ +

Internal reviews should be quick. If one takes longer than 20 working days +then the authority should write and let you know, and it should never take +longer than 40 working days (see this +good +practice guide). +You will then either get the information that +you originally requested, or you will be told that the review upholds the +original decision. +

+ +

2. Complaining to the Information Commissioner #

+ +

If you are still unhappy after the public authority has done their internal review, +then you can complain to the Information Commissioner. To do this read +Complaints about Freedom of Information +on the Information Commissioner's website. If you requested information from a Scottish +authority, then appeal +to the Scottish Information Commissioner. +

+ +

To make it easier to send the relevant information to the +Information Commissioner, either +<% if !@info_request.nil? %> + include a link to your request + <%=h request_url(@info_request) %> +<% else %> + include a link to your request on <%= site_name %> +<% end %> +in your complaint or print out the whole page of your request and all attachments. +

+ +

<%= site_name %> has no special facilities for handling a request at this stage - it +passes into the Information Commissioner's system. You can leave annotations on your +request keeping people informed of progress.

+ +

A warning. There is a backlog of work at the Information Commissioner, and +it can take literally years to get resolution from them. If you reach this point, +you should accept that you won't get the information quickly by this means. Maybe +you want to help the fight to improve Freedom of Information, or maybe +getting the information slowly is still worthwhile. You can also try and +get the information by other means...

+ +

3. Using other means to answer your question #

+ +

You can try persuing your problem or your research in other ways. + +

+ + + diff --git a/lib/views/help/unhappy.nb.html.erb b/lib/views/help/unhappy.nb.html.erb new file mode 100644 index 0000000..79e3f82 --- /dev/null +++ b/lib/views/help/unhappy.nb.html.erb @@ -0,0 +1,110 @@ +<% @title = "Unhappy about a Freedom of Information request?" %> + + +<% if !@info_request.nil? %> +

Unhappy about the response you got +to your request '<%=request_link(@info_request) %>'? +

+<% else %> +

Unhappy about the response you got?

+<% end %> + +

If ...

+ + + +

... you can

+ +
    +
  1. Ask for an internal review at the public authority.
    2. +
  2. If that doesn't help, complain to the Information Commissioner.
    3. +
  3. Either way, also use other means to answer your question.
    4. +
+ +

1. Asking for an internal review #

+ +

+<% if !@info_request.nil? %> + <%= link_to "Request an internal review", show_response_no_followup_path(:id => @info_request.id, :incoming_message_id => nil) + "?internal_review=1#followup", :class => 'link_button_green' %> and then write a message asking the authority to review your request. +<% else %> + At the bottom of the relevant request page on <%= site_name %> choose + "request an internal review". Then write a message asking for an internal + review of your request. You may want to include a link to the + request page, to make it clear which request you are talking about. +<% end %> +

+ +

Internal reviews should be quick. If one takes longer than 20 working days +then the authority should write and let you know, and it should never take +longer than 40 working days (see this +good +practice guide). +You will then either get the information that +you originally requested, or you will be told that the review upholds the +original decision. +

+ +

2. Complaining to the Information Commissioner #

+ +

If you are still unhappy after the public authority has done their internal review, +then you can complain to the Information Commissioner. To do this read +Complaints about Freedom of Information +on the Information Commissioner's website. If you requested information from a Scottish +authority, then appeal +to the Scottish Information Commissioner. +

+ +

To make it easier to send the relevant information to the +Information Commissioner, either +<% if !@info_request.nil? %> + include a link to your request + <%=h request_url(@info_request) %> +<% else %> + include a link to your request on <%= site_name %> +<% end %> +in your complaint or print out the whole page of your request and all attachments. +

+ +

<%= site_name %> has no special facilities for handling a request at this stage - it +passes into the Information Commissioner's system. You can leave annotations on your +request keeping people informed of progress.

+ +

A warning. There is a backlog of work at the Information Commissioner, and +it can take literally years to get resolution from them. If you reach this point, +you should accept that you won't get the information quickly by this means. Maybe +you want to help the fight to improve Freedom of Information, or maybe +getting the information slowly is still worthwhile. You can also try and +get the information by other means...

+ +

3. Using other means to answer your question #

+ +

You can try persuing your problem or your research in other ways. + +

+ + + -- cgit v1.2.3