diff options
| -rw-r--r-- | templates/email/tfl/reply-autoresponse | 35 |
1 files changed, 35 insertions, 0 deletions
diff --git a/templates/email/tfl/reply-autoresponse b/templates/email/tfl/reply-autoresponse new file mode 100644 index 000000000..d2c34627e --- /dev/null +++ b/templates/email/tfl/reply-autoresponse @@ -0,0 +1,35 @@ +Subject: Automatic reply to your message to TfL Street Care + +Hello, + +You are receiving this message because you have tried to reply to an automated +email from TfL Street Care. + +This is an automatic response to your email. + +If you are trying to contact us about a report you have made, please +search your email for the latest communication (or auto-reply), and respond +to that. + +Alternatively, if you would like your comment to be published on the Street Care +website, you can post it as an update to the original report if it has not been +closed. In the event that the report has been closed on Street Care, you may +wish to open a new report if the issue is ongoing. + +If you are trying to reply to an update someone has left on your report, please +visit your report page on TfL Street Care and enter your response in the 'update' +box. + +If you are trying to confirm a report or an email alert, please click the link +in the email that we sent you, or, if you cannot click the link, copy and paste +it into the address bar of your web browser. + +If you're trying to unsubscribe from an email alert, there is an unsubscribe +link at the bottom of the email. + +All the best, + +The TfL Street Care team + +This email was sent automatically, from an unmonitored email account - so +please do not reply to it. |