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Diffstat (limited to 'templates/web/harrogate/about')
| -rwxr-xr-x | templates/web/harrogate/about/faq-en-gb.html | 134 | ||||
| -rwxr-xr-x | templates/web/harrogate/about/privacy.html | 56 |
2 files changed, 0 insertions, 190 deletions
diff --git a/templates/web/harrogate/about/faq-en-gb.html b/templates/web/harrogate/about/faq-en-gb.html deleted file mode 100755 index e5c9e5480..000000000 --- a/templates/web/harrogate/about/faq-en-gb.html +++ /dev/null @@ -1,134 +0,0 @@ -[% INCLUDE 'header.html', title = 'Help', bodyclass = 'twothirdswidthpage' %] - -<div class="sticky-sidebar"> - <aside> - <ul class="plain-list"> - <li><a href="#faq">Frequently Asked Questions</a></li> - <li><a href="/privacy">Privacy and cookies</a></li> - <li><a href="/contact">Contact FixMyStreet</a></li> - </ul> - </aside> -</div> - -<h1> Frequently Asked Questions </h1> - -<p>These pages are for reporting things which are broken, dirty, damaged or -dumped, and need fixing, cleaning or clearing: </p> -<ul> - <li>graffiti - <li>flytipping - <li>broken playground equipment - <li>street lighting - <li>potholes - </ul> - <p> - Note that though most of these services are provided by Harrogate Borough Council, - FixMyStreet will forward some categories of issue to North Yorkshire County Council. - </p> - -<dl> - <dt><a name="emergencies"></a>Reporting emergencies (Out of Hours)</dt> - <dd> - <p> Please do not report problems which present an immediate risk to life, - for example missing manhole covers or a fallen lamp column. </p> - <p> Issues reported via the website are only actioned during office hours. - If you require an Out of Hours service please ring our main number - 01423 500600 and a message will direct you to the relevant Council Out of Hours - service. </p> - - </dd> - - <dt>How do I report a problem here?</dt> - <dd>After entering a postcode or location, you are shown -a map of that area. You can view problems already reported in that area, -or report ones of your own by clicking on the map at the location of -the problem.</dd> - <dt>How are the problems solved?</dt> - <dd>They are reported directly to us so we can then resolve the problem. - You can also discuss the problem on the website with others if you wish.</dd> - - <dt>Do you remove silly or illegal content?</dt> - <dd>Harrogate Borough Council and FixMyStreet are not responsible for the content and accuracy -of material submitted by its users. We reserve the right to edit or remove any -problems or updates which we consider to be inappropriate upon being informed -by a user of the site.</dd> - - <dt>Can I use FixMyStreet on my mobile?</dt> - <dd> - <p>The FixMyStreet website will already work on your mobile phone, adapting to - the size of your screen automatically. Using an app has some advantages, though - — for example, you can create a report even when you have no network - connection. - <ul> - <li> - <a href="https://itunes.apple.com/gb/app/fixmystreet/id297456545">FixMyStreet app for iPhone</a> - <li> - <a href="https://play.google.com/store/apps/details?id=org.mysociety.FixMyStreet">FixMyStreet app for Android</a> - <li><em>Nokia:</em> A volunteer, Thomas Forth, has written an app available from the - <a href="http://store.ovi.com/content/107557">Ovi Store</a>. - </ul> - </dd> - - <dt>Can I use these pages to report problems outside of the Harrogate district?</dd> - <dd>Yes, if you enter a postcode or address outside the borough you will be re-directed to the main FixMyStreet site that will enable you to report problems elsewhere. FixMyStreet will forward these on to the relevant council.</dd> - - <dt>The site is powered by FixMyStreet, who are they?</dt> - <dd>FixMyStreet was built by <a href="http://www.mysociety.org/">mySociety</a>, in conjunction with the <a href="http://www.youngfoundation.org.uk/">Young Foundation</a>. -mySociety is the project of a registered charity which has grown out of the community of -volunteers who built sites like <a href="http://www.theyworkforyou.com/">TheyWorkForYou</a>. -mySociety’s primary mission is to build Internet projects which give people simple, tangible -benefits in the civic and community aspects of their lives. -The charity is called UK Citizens Online Democracy and is charity number 1076346. mySociety -can be contacted by email at <a href="mailto:hello@mysociety.org">hello@mysociety.org</a>, -or by post at mySociety, 483 Green Lanes, London, N13 4BS.</dd> - - <dt>Why does the site use kilometres for measurements?</dt> - <dd>The British national - grid reference system, devised by Ordnance Survey (the British national - mapping agency) around the time of the second world war, uses eastings and - northings measured in metres and kilometres; the maps we use are from - Ordnance Survey and so this is what we use to display distances. - There you have it: not everything British is in miles!</dd> - - <dt>Why can’t I zoom out more on the reporting map?</dt> - <dd>We want to keep reports locally focused, so we restrict the ability to - move radically between areas. The map on <a href="/my">Your Reports</a> will let you see all - the reports you’ve made, wherever they are.</dd> - - <dt>I’d like a site like this for my own location/ where’s the "source code" to this site?</dt> - <dd> -The mySociety software behind this site is open source, and available -under the GNU Affero GPL software license. You can <a -href="http://github.com/mysociety/fixmystreet">download the -source code</a> and help mySociety develop it. -You’re welcome to use it in your own projects, although you must also -make available the source code to any such projects. -<a href="http://www.fiksgatami.no/">Fiksgatami</a> is an example of our code -being used in a Norwegian version of this site. -</dd> - -</dl> - - <h2><a name="privacy"></a>Privacy Questions</h2> - - <dl> - <dt>Who gets to see my email address?</dt> - <dd> -<p>If you submit a problem, your details, and details of the problem, will be -submitted to Harrogate Borough Council, or North Yorkshire County Council, as -appropriate. Other than the council, only people we authorise to view the -FixMyStreet administration interface will be able to see your email address and -they will never use it for anything other than to help administer -FixMyStreet.</p> -<p>We will never give or sell your email address to anyone else, unless we are -obliged to by law. Your name will not be published anywhere unless you let us.</p> -</dd> - - <dt>What emails will you send to me?</dt> - <dd>We will email you when we have received your report, and when it has - been investigated and actioned. We will only send you emails that - relate to an issue you have reported.</dd> - - </dl> - -[% INCLUDE 'footer.html' pagefooter = 'yes' %] diff --git a/templates/web/harrogate/about/privacy.html b/templates/web/harrogate/about/privacy.html deleted file mode 100755 index 767f80fbf..000000000 --- a/templates/web/harrogate/about/privacy.html +++ /dev/null @@ -1,56 +0,0 @@ -[% INCLUDE 'header.html', - title = loc('Frequently Asked Questions'), - bodyclass = 'twothirdswidthpage' %] - -<div class="sticky-sidebar"> - <aside> - <ul class="plain-list"> - <li><a href="/faq">Frequently Asked Questions</a></li> - <li><strong>Privacy and cookies</strong></li> - <li><a href="/contact">Contact [% site_name %]</a></li> - </ul> - </aside> -</div> - -<h1>Privacy, cookies, and third party services</h1> - -<p><strong>Our use of your data, cookies, and external services: what you -should know, and how to opt out if you want to.</strong></p> - -<h2>Privacy</h2> - - <dl> - <dt>Who gets to see my email address?</dt> - <dd> - <p>If you submit a problem, your details, and details of the problem, will be - submitted to Harrogate Borough Council, or North Yorkshire County Council, as - appropriate. Other than the council, only people we authorise to view the - FixMyStreet administration interface will be able to see your email address and - they will never use it for anything other than to help administer - FixMyStreet.</p> - <p>We will never give or sell your email address to anyone else, unless we are - obliged to by law. Your name will not be published anywhere unless you let us.</p> - </dd> - - <dt>What emails will you send to me?</dt> - <dd>We will email you when we have received your report, and when it has - been investigated and actioned. We will only send you emails that - relate to an issue you have reported.</dd> - - </dl> - <dl> - -<h2>Cookies</h2> - -<p>To make our service easier or more useful, we sometimes place small data -files on your computer or mobile phone, known as cookies; many websites do -this. We use this information to, for example, remember you have logged in so -you don't need to do that on every page. Below, we list the cookies and -services that this site can use. - -<table cellpadding=5> -<tr align="left"><th scope="col">Name</th><th scope="col">Typical Content</th><th scope="col">Expires</th></tr> -<tr><td>fixmystreet_app_session</td><td nowrap>A random unique identifier</td><td>When browser is closed, or four weeks if “Keep me signed in” is ticked</td></tr> -</table> - -[% INCLUDE 'footer.html' pagefooter = 'yes' %] |