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package FixMyStreet::SendReport::Barnet;
use Moose;
BEGIN { extends 'FixMyStreet::SendReport'; }
use BarnetInterfaces::service::ZLBB_SERVICE_ORDER;
use Encode;
use Utils;
use mySociety::Config;
use mySociety::Web qw(ent);
# specific council numbers
use constant COUNCIL_ID_BARNET => 2489;
use constant MAX_LINE_LENGTH => 132;
sub construct_message {
my %h = @_;
my $message = <<EOF;
Subject: $h{title}
Details: $h{detail}
$h{fuzzy}, or to provide an update on the problem, please visit the following link:
$h{url}
$h{closest_address}
EOF
}
sub send {
my ( $self, $row, $h ) = @_;
my %h = %$h;
$h{message} = construct_message(%h);
my $return = 1;
my $err_msg = "";
my $default_kbid = 14; # This is the default, "Street Scene"
my $kbid = sprintf( "%050d", Utils::barnet_categories()->{$h{category}} || $default_kbid);
my $geo_code = "$h{easting} $h{northing}";
my $interface = BarnetInterfaces::service::ZLBB_SERVICE_ORDER->new();
my ($nearest_postcode, $nearest_street) = ('', '');
for ($h{closest_address}) {
$nearest_postcode = sprintf("%-10s", $1) if /Nearest postcode [^:]+: ((\w{1,4}\s?\w+|\w+))/;
# use partial postcode or comma as delimiter, strip leading number (possible letter 221B) off too
# "99 Foo Street, London N11 1XX" becomes Foo Street
# "99 Foo Street N11 1XX" becomes Foo Street
$nearest_street = $1 if /Nearest road [^:]+: (?:\d+\w? )?(.*?)(\b[A-Z]+\d|,|$)/m;
}
my $postcode = mySociety::PostcodeUtil::is_valid_postcode($h{query})
? $h{query} : $nearest_postcode; # use given postcode if available
# note: endpoint can be of form 'https://username:password@url'
my $body = FixMyStreet::App->model("DB::Body")->search( { 'body_areas.area_id' => COUNCIL_ID_BARNET }, { join => "body_areas" } )->first;
if ($body and $body->endpoint) {
$interface->set_proxy($body->endpoint);
# Barnet web service doesn't like namespaces in the elements so use a prefix
$interface->set_prefix('urn');
# uncomment these lines to print XML that will be sent rather
# than connecting to the endpoint
#$interface->outputxml(1);
#$interface->no_dispatch(1);
} else {
die "Barnet webservice FAIL: looks like you're missing some config data: no endpoint (URL) found for area ID " . COUNCIL_ID_BARNET;
}
eval {
my $result = $interface->Z_CRM_SERVICE_ORDER_CREATE( {
ET_RETURN => { # ignored by server
item => {
TYPE => "", ID => "", NUMBER => "", MESSAGE => "", LOG_NO => "", LOG_MSG_NO => "",
MESSAGE_V1 => "", MESSAGE_V2 => "", MESSAGE_V3 => "", MESSAGE_V4 => "", PARAMETER => "",
ROW => "", FIELD => "", SYSTEM => "",
},
},
IT_PROBLEM_DESC => { # MyTypes::TABLE_OF_CRMT_SERVICE_REQUEST_TEXT
item => [ # MyTypes::CRMT_SERVICE_REQUEST_TEXT
map { { TEXT_LINE => $_ } } split_text_with_entities(ent(encode_utf8($h{message})), 132) # char132
],
},
IV_CUST_EMAIL => truncate_string_with_entities(ent(encode_utf8($h{email})), 241), # char241
IV_CUST_NAME => truncate_string_with_entities(ent(encode_utf8($h{name})), 50), # char50
IV_KBID => $kbid, # char50
IV_PROBLEM_ID => $h{id}, # char35
IV_PROBLEM_LOC => { # MyTypes::BAPI_TTET_ADDRESS_COM
COUNTRY2 => 'GB', # char2
REGION => "", # char3
COUNTY => "", # char30
CITY => "", # char30
POSTALCODE => $postcode, # char10
STREET => truncate_string_with_entities(ent(encode_utf8($nearest_street)), 30), # char30
STREETNUMBER => "", # char5
GEOCODE => $geo_code, # char32
},
IV_PROBLEM_SUB => truncate_string_with_entities(ent(encode_utf8($h{title})), 40), # char40
},
);
if ($result) {
# currently not using this: get_EV_ORDER_GUID (maybe that's the customer number in the CRM)
if (my $barnet_id = $result->get_EV_ORDER_NO()) {
$row->external_id( $barnet_id );
$row->external_body( 'Barnet Borough Council' ); # better to use $row->body()?
$row->send_method_used('barnet');
$return = 0;
} else {
my @returned_items = split /<item[^>]*>/, $result->get_ET_RETURN;
my @messages = ();
foreach my $item (@returned_items) {
if ($item=~/<MESSAGE [^>]*>\s*(\S.*?)<\/MESSAGE>/) { # if there's a non-null MESSAGE in there, grab it
push @messages, $1; # best stab at extracting useful error message back from convoluted response
}
}
push @messages, "service returned no external id" unless @messages;
$err_msg = "Failed (problem id $h{id}): " . join(" \n ", @messages);
}
} else {
my %fault = (
'code' => $result->get_faultcode(),
'actor' => $result->get_faultactor(),
'string' => $result->get_faultstring(),
'detail' => $result->get_detail(), # possibly only contains debug info
);
foreach (keys %fault) {
$fault{$_}="" unless defined $fault{$_};
$fault{$_}=~s/^\s*|\s*$//g;
}
$fault{actor}&&=" (actor: $fault{actor})";
$fault{'detail'} &&= "\n" . $fault{'detail'};
$err_msg = "Failed (problem id $h{id}): Fault $fault{code}$fault{actor}\n$fault{string}$fault{detail}";
}
};
if ($err_msg) {
# for timeouts, we can tidy the message a wee bit (i.e. strip the 'error deserializing...' message)
$err_msg=~s/(?:Error deserializing message:.*)(Can't connect to [a-zA-Z0-9.:]+\s*\(Connection timed out\)).*/$1/s;
print "$err_msg\n";
}
if ($@) {
my $e = shift;
print "Caught an error: $@\n";
}
if ( $return ) {
$self->error( "Error sending to Barnet: $err_msg" );
}
$self->success( !$return );
return $return;
}
# for barnet webservice: max-length fields require truncate and split
# truncate_string_with_entities
# args: text to truncate
# max number of chars
# returns: string truncated
# Note: must not partially truncate an entity (e.g., &)
sub truncate_string_with_entities {
my ($str, $max_len) = @_;
my $retVal = "";
foreach my $chunk (split /(\&(?:\#\d+|\w+);)/, $str) {
if ($chunk=~/^\&(\#\d+|\w+);$/){
my $next = $retVal.$chunk;
last if length $next > $max_len;
$retVal=$next
} else {
$retVal.=$chunk;
if (length $retVal > $max_len) {
$retVal = substr($retVal, 0, $max_len);
last
}
}
}
return $retVal
}
# split_text_with_entities into lines
# args: text to be broken into lines
# max length (option: uses constant MAX_LINE_LENGTH)
# returns: array of lines
# Must not to split an entity (e.g., &)
# Not worrying about hyphenating here, since a word is only ever split if
# it's longer than the whole line, which is uncommon in genuine problem reports
sub split_text_with_entities {
my ($text, $max_line_length) = @_;
$max_line_length ||= MAX_LINE_LENGTH;
my @lines;
foreach my $line (split "\n", $text) {
while (length $line > $max_line_length) {
if (! ($line =~ s/^(.{1,$max_line_length})\s// # break on a space
or $line =~ s/^(.{1,$max_line_length})(\&(\#\d+|\w+);)/$2/ # break before an entity
or $line =~ s/(.{$max_line_length})//)) { # break the word ruthlessly
$line =~ s/(.*)//; # otherwise gobble whole line (which is now shorter than max length)
}
push @lines, $1;
}
push @lines, $line;
}
return @lines;
}
1;
|
