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authorfrancis <francis>2009-10-02 23:00:06 +0000
committerfrancis <francis>2009-10-02 23:00:06 +0000
commit0752af7fbd9dd7bfc7c6bba485f2261dc6ca8cef (patch)
treebff1d727753348eaf44c768b3a03f70c5258f561
parentbf3e8005cc488ef92e6d0f4286be11a000cdecd9 (diff)
Slightly better wording.
-rw-r--r--app/views/help/about.rhtml9
1 files changed, 5 insertions, 4 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml
index 41974573a..b81f1f43d 100644
--- a/app/views/help/about.rhtml
+++ b/app/views/help/about.rhtml
@@ -139,11 +139,13 @@ is shown on the page for your request. </p>
the public authority another note to remind them if they are breaking the
law.</p>
-<p>There are some cases where the authority is legally allowed to go beyond the
-20 day period, such as if you had to clarify your request, or if they are a
+<p>There are some cases where the hard deadline is allowed to go beyond the 20
+day period, such as if you had to clarify your request, or if they are a
school. They will normally say if they are invoking such a reason.
See '<a href="#days">You've calculated our deadline wrongly!</a>' for
-details about what is allowed.</p>
+details about what is allowed. </p>
+
+<p>Remember though, they should anyway have responded promptly.</p>
</dd>
@@ -523,7 +525,6 @@ authorities simply apologise and explain what they are doing that is taking the
extra time, rather than resorting to legal minutiae.
</li>
-
<li>Since June 2009, schools have "20 working days disregarding any working
day which is not a school day, or 60 working days, whichever is first". Basically,
cut them some slack if it is holiday time.