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| author | Dave Whiteland <dave@mysociety.org> | 2015-03-09 15:36:51 +0000 |
|---|---|---|
| committer | Dave Whiteland <dave@mysociety.org> | 2015-03-09 15:36:51 +0000 |
| commit | d020c7e5afeaf159930ed96a04a22669c65caac6 (patch) | |
| tree | 319cc6cfd2418a378636194b8bd1b57559a3afb6 | |
| parent | ecaa7593797895ee93b6c59748a6c8c95cfe0fe7 (diff) | |
add deleted request as a reason for holding_pen
| -rw-r--r-- | docs/running/holding_pen.md | 4 |
1 files changed, 4 insertions, 0 deletions
diff --git a/docs/running/holding_pen.md b/docs/running/holding_pen.md index bceec7346..5b7f08bec 100644 --- a/docs/running/holding_pen.md +++ b/docs/running/holding_pen.md @@ -60,6 +60,10 @@ There are several reasons why a message might end up in the holding pen: they have misunderstood how the addresses are formed, or maybe it's a deliberate attempt to send spam. +* **the response is to a request that has been deleted**<br> + If you [delete a request]({{ site.baseurl }}docs/running/requests/#deleting-a-request), + Alaveteli cannot deliver responses to it. + * **the response has been rejected and rejections are set to go to the holding pen**<br> Incoming mail that is correctly addressed but not accepted for the request goes into the holding pen if the request's `handle_rejected_responses` |