diff options
author | Louise Crow <louise.crow@gmail.com> | 2015-02-06 14:11:54 +0000 |
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committer | Louise Crow <louise.crow@gmail.com> | 2015-02-06 14:16:19 +0000 |
commit | afbcab65b7a0a5cbc628c4895cab4d840a487015 (patch) | |
tree | d48a5d7975501cb4dba8a687d22092658363b190 /docs/customising | |
parent | dabc77f37496cf881a87902150b83b1178dee669 (diff) |
More info on the why_email template
Diffstat (limited to 'docs/customising')
-rw-r--r-- | docs/customising/themes.md | 2 |
1 files changed, 1 insertions, 1 deletions
diff --git a/docs/customising/themes.md b/docs/customising/themes.md index 0daca2e1a..863eac8fa 100644 --- a/docs/customising/themes.md +++ b/docs/customising/themes.md @@ -205,7 +205,7 @@ The important pages to customise and translate are listed here. We note where Al * [unhappy](https://github.com/mysociety/alaveteli/blob/master/app/views/help/unhappy.html.erb): users are taken to this page after a request that has been somehow unsuccessful (e.g. the request has been refused, or the authority is insisting on a postal request). The page should encourage them to keep going, e.g. by starting a new request or addressing it to a different body. In particular users are referred to the [section on using other means](https://github.com/mysociety/alaveteli/blob/master/app/views/help/unhappy.html.erb#L83) to get their question answered. If the user has requested an internal review of their request, they are referred to [the section on this page](https://github.com/mysociety/alaveteli/blob/master/app/views/help/unhappy.html.erb#L28) that describes the law relating to how long a review should take. -* [why email](https://github.com/mysociety/alaveteli/blob/master/app/views/help/_why_they_should_reply_by_email.html.erb): a snippet of information that explains why users should insist on replies by email. This is displayed next to requests that have "gone postal". +* [why email](https://github.com/mysociety/alaveteli/blob/master/app/views/help/_why_they_should_reply_by_email.html.erb): a snippet of information that explains why users should insist on replies by email. This is displayed next to requests that have ["gone postal"]({{ site.baseurl }}docs/customising/states/#gone_postal) - where the authority has asked for the user's physical address so that they can reply with a paper response. You can add your own help pages to your site by replacing the default pages in your theme with your own versions, using a locale suffix for |