diff options
| author | Gareth Rees <gareth@mysociety.org> | 2014-08-14 12:39:03 +0100 |
|---|---|---|
| committer | Louise Crow <louise.crow@gmail.com> | 2014-08-14 14:50:09 +0100 |
| commit | 4f8364f5ee1ea9494c131ab1eda2bcb91b5d3cc5 (patch) | |
| tree | c475371a01f01d69f714049b71452d0926b17787 /docs/installing | |
| parent | f2c620ffbd5295f0d58ec5b9a3918af4275325b9 (diff) | |
Minor tweaks to configuring bounce handling
Diffstat (limited to 'docs/installing')
| -rw-r--r-- | docs/installing/email.md | 12 |
1 files changed, 4 insertions, 8 deletions
diff --git a/docs/installing/email.md b/docs/installing/email.md index 158249936..cf528979f 100644 --- a/docs/installing/email.md +++ b/docs/installing/email.md @@ -66,20 +66,16 @@ Alaveteli provides a script (`script/handle-mail-replies`) that handles bounce m It also prevents further track emails being sent to a user email address that appears to have a permanent delivery problem. -If you want to make use of this automatic bounce-message handling, then -set the [`TRACK_SENDER_EMAIL`]({{ site.baseurl }}docs/customising/config/#track_sender_email) and [`CONTACT_EMAIL`]({{ site.baseurl }}docs/customising/config/#contact_email) address to one -that you will filter through `script/handle-mail-replies` (see the -MTA-specific instructions for how to do this for [exim]({{ site.baseurl }}docs/installing/email#filter-incoming-messages-to-admin-addresses) and [postfix]({{ site.baseurl }}docs/installing/email#filter-incoming-messages-to-site-admin-addresses)). -Messages that are not bounces or out-of-office autoreplies will be -forwarded to [`FORWARD_NONBOUNCE_RESPONSES_TO`]({{ site.baseurl }}docs/customising/config/#forward_nonbounce_responses_to), which you -should set to a mail alias that points at your list of site -administrators. +To make use of automatic bounce-message handling, set [`TRACK_SENDER_EMAIL`]({{ site.baseurl }}docs/customising/config/#track_sender_email) and [`CONTACT_EMAIL`]({{ site.baseurl }}docs/customising/config/#contact_email) to an address that you will filter through `script/handle-mail-replies`. Messages that are not bounces or out-of-office autoreplies will be forwarded to [`FORWARD_NONBOUNCE_RESPONSES_TO`]({{ site.baseurl }}docs/customising/config/#forward_nonbounce_responses_to), which you should set to a mail alias that points at your list of site administrators. + +See the MTA-specific instructions for how to do this for [exim]({{ site.baseurl }}docs/installing/email#filter-incoming-messages-to-admin-addresses) and [postfix]({{ site.baseurl }}docs/installing/email#filter-incoming-messages-to-site-admin-addresses). Note that this bounce handling is not applied to request email addresses; any bounce messages from authorities will be added to the request page so that the user can see what has happened and ask site admins for help redelivering the request if necessary. + --- Make sure you follow the correct instructions for the specific MTA you're using: |