diff options
| author | Gareth Rees <gareth@mysociety.org> | 2014-08-18 12:41:56 +0100 |
|---|---|---|
| committer | Louise Crow <louise.crow@gmail.com> | 2014-08-18 16:38:19 +0100 |
| commit | cd916ab67bc58cee9f27ba6b343ec245ed7e91cb (patch) | |
| tree | ab8f7dddaf838e256dd11e816f026d9ae51e1afa /docs/installing | |
| parent | f5c7433963b86f54aaefc5051637ced2affa4ca2 (diff) | |
Improve clarity of exim bounce handling
Diffstat (limited to 'docs/installing')
| -rw-r--r-- | docs/installing/email.md | 21 |
1 files changed, 16 insertions, 5 deletions
diff --git a/docs/installing/email.md b/docs/installing/email.md index c5bfba130..25ce73727 100644 --- a/docs/installing/email.md +++ b/docs/installing/email.md @@ -237,11 +237,22 @@ _Note:_ Replace `/var/www/alaveteli` with the correct path to alaveteli if requi #### Filter incoming messages to admin addresses -As described in ['Other mail']({{site.baseurl}}docs/installing/email#other-mail) you can make use of the script that filters mail to [`TRACK_SENDER_EMAIL`]({{site.baseurl}}docs/customising/config/#track_sender_email) and [`CONTACT_EMAIL`]({{site.baseurl}}docs/customising/config/#contact_email) for bounce messages before delivering it to your admin team. -To do this, for a `general.yml` file -that sets those addresses to `user-support@example.com` and -[`FORWARD_NONBOUNCE_RESPONSES_TO`]({{site.baseurl}}docs/customising/config/#forward_nonbounce_responses_to) to -`team@example.com`, update the `user-support` line in `/var/www/alaveteli/config/aliases`: +You can make use of Alaveteli's [automatic bounce handling]({{site.baseurl}}docs/installing/email/#automatic-bounce-handling-optional) to filter bounces sent to [`TRACK_SENDER_EMAIL`]({{site.baseurl}}docs/customising/config/#track_sender_email) +and [`CONTACT_EMAIL`]({{site.baseurl}}docs/customising/config/#contact_email). + +<div class="attention-box"> +This guide assumes you have set the following in <code>config/general.yml</code>: + + <ul> + <li><a href="{{site.baseurl}}docs/customising/config/#contact_email">CONTACT_EMAIL</a>: <code>user-support@example.com</code></li> + <li><a href="{{site.baseurl}}docs/customising/config/#track_sender_email">TRACK_SENDER_EMAIL</a>: <code>user-support@example.com</code></li> + <li><a href="{{site.baseurl}}docs/customising/config/#forward_nonbounce_responses_to">FORWARD_NONBOUNCE_RESPONSES_TO</a>: <code>team@example.com</code></li> + </ul> + +Change the examples below to the addresses you have configured. +</div> + +Change the `user-support` line in `/var/www/alaveteli/config/aliases`: user-support: |/var/www/alaveteli/script/handle-mail-replies |