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| -rw-r--r-- | docs/running/holding_pen.md | 6 |
1 files changed, 0 insertions, 6 deletions
diff --git a/docs/running/holding_pen.md b/docs/running/holding_pen.md index f957d4752..d791f609c 100644 --- a/docs/running/holding_pen.md +++ b/docs/running/holding_pen.md @@ -50,12 +50,6 @@ There are several reasons why a message might end up in the holding pen: for example if the person at the authority accidentally loses the first letter of the email address when they copy-and-paste it. Or if they copy it manually and simply get it wrong. - -* **the message is sent to multiple (valid) email addresses and one bad one**<br> - Sometimes an officer working for an authority may attempt to send email using - a collection of email addresses for your site. This is allowed, and the - response will be sent to each of them. However, if any of those addresses - are wrong (even just one), the response will go into the holding pen. * **there's something unusual about the way it was sent**<br> For example, if it was delivered here because the address is in the `Bcc:` |