diff options
| -rw-r--r-- | app/views/general/search.rhtml | 4 | ||||
| -rw-r--r-- | app/views/help/_sidebar.rhtml | 2 | ||||
| -rw-r--r-- | app/views/help/about.rhtml | 265 | ||||
| -rw-r--r-- | app/views/help/contact.rhtml | 2 | ||||
| -rw-r--r-- | app/views/help/credits.rhtml | 2 | ||||
| -rw-r--r-- | app/views/help/requesting.rhtml | 272 | ||||
| -rw-r--r-- | app/views/public_body/list.rhtml | 4 | ||||
| -rw-r--r-- | app/views/request/_followup.rhtml | 4 | ||||
| -rw-r--r-- | app/views/request/new.rhtml | 6 | ||||
| -rw-r--r-- | app/views/request/preview.rhtml | 2 | ||||
| -rw-r--r-- | app/views/request/show.rhtml | 6 |
11 files changed, 288 insertions, 281 deletions
diff --git a/app/views/general/search.rhtml b/app/views/general/search.rhtml index 9993e733a..9faf2f98b 100644 --- a/app/views/general/search.rhtml +++ b/app/views/general/search.rhtml @@ -15,7 +15,7 @@ <div id="stepwise_instructions"> <p><strong>Next, select the public authority you'd like to make the request from.</strong></p> <p>Can't find it? <%= link_to "Browse all", list_public_bodies_default %> or - <a href="/help/about#missing_body">ask us to add it</a>.</p> + <a href="/help/requesting#missing_body">ask us to add it</a>.</p> <p> </div> <% end %> @@ -50,7 +50,7 @@ <% if @spelling_correction %> <p id="did_you_mean">Did you mean: <%= search_link(@spelling_correction, @postfix) %></p> <% end %> - <p><%=link_to "Browse all", list_public_bodies_default %> or <a href="/help/about#missing_body">ask us to add one</a>.</p> + <p><%=link_to "Browse all", list_public_bodies_default %> or <a href="/help/requesting#missing_body">ask us to add one</a>.</p> <% end %> <% if @total_hits == 0 %> diff --git a/app/views/help/_sidebar.rhtml b/app/views/help/_sidebar.rhtml index 63c9c0eee..a4be33988 100644 --- a/app/views/help/_sidebar.rhtml +++ b/app/views/help/_sidebar.rhtml @@ -2,7 +2,7 @@ <h1>Help pages</h1> <ul> <li><%= link_to_unless_current "Introduction", "/help/about" %></li> - <li><%= link_to_unless_current "Making requests", "/help/about#making_requests" %></li> + <li><%= link_to_unless_current "Making requests", "/help/requesting" %></li> <li><%= link_to_unless_current "Privacy policy", "/help/privacy" %></li> <li><%= link_to_unless_current "FOI officers", "/help/officers" %></li> <li><%= link_to_unless_current "Credits", "/help/credits" %></li> diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml index 8b5127a66..916bd21e8 100644 --- a/app/views/help/about.rhtml +++ b/app/views/help/about.rhtml @@ -46,271 +46,6 @@ If you like what we're doing, then you can </dl> -<h1 id="making_requests">Making requests <a href="#making_requests">#</a> </h1> -<dl> - -<dt id="which_authority">I'm not sure which authority to make my request to, how can I find out? <a href="#which_authority">#</a> </dt> - -<dd> -<p>It can be hard to untangle government's complicated structured, and work out -who knows the information that you want. Here are a few tips: -<ul> -<li>Browse or search WhatDoTheyKnow looking for similar requests to yours.</li> -<li>When you've found an authority you think might have the information, use -the "home page" link on the right hand side of their page to check what they do -on their website.</li> -<li>Contact the authority by phone or email to ask if they hold the kind of -information you're after.</li> -<li>Don't worry excessively about getting the right authority. If you get it -wrong, they ought to advise you who to make the request to instead. -</li> -<li>If you've got a thorny case, please <a href="/help/contact">contact us</a> for help.</li> -</ul> - -</dd> - - - -<dt id="missing_body">You're missing the public authority that I want to request from! <a href="#missing_body">#</a> </dt> - -<dd> -<p>Please <a href="/help/contact">contact us</a> with the name of the public authority and, -if you can find it, their contact email address for Freedom of Information requests. -</p> -<p>If you'd like to help add a whole category of public authority to the site, we'd love -to hear from you too. -</p> - -</dd> - -<dt id="authorities">Why do you include some authorities that aren't formally subject to FOI?<a href="#authorities">#</a> </dt> - -<dd> -<p>WhatDoTheyKnow lets you make requests for information to a range of -organisations:</p> - -<ul> - <li> Those formally subject to the FOI Act</li> - <li> Those formally subject to the Environmental Regulations (a less well - defined group)</li> - <li> Those which voluntarily comply with the FOI Act</li> - <li> Those which aren't subject to the Act but we think should be, on grounds - such as them having significant public responsibilities. - </li> -</ul> - -<p>In the last case, we're using the site to lobby for expansion of the -scope of the FOI Act. Even if an organisation is not legally obliged to respond -to an FOI request, they can still do so voluntarily. -</p> - -</dd> - -<dt id="focused">Why must I keep my request focused?<a href="#focused">#</a> </dt> - -<dd> - -<p> -Please put in your request only what is needed so that someone can -easily identify what information you are asking for. Please do -<i>not</i> include any of the following: -</p> - -<ul> -<li>arguments about your cause</li> -<li>statements that could defame or insult others</li> -</ul> - -<p> -If you do, we may have to remove your request to avoid problems with -libel law, which is a pain for both you and us. Short, succinct messages -make it easier for authorities to be clear what information you are -requesting, which means you will get a reply more quickly. -</p> - -<p> -If you want information to support an argument or campaign, Freedom of -Information is a powerful tool. Although you may not use this site to -run your campaign, we encourage you to use it to get the information you -need. We also encourage to run your campaign elsewhere - one effective -and very easy way is to <%= link_to 'start your own blog', -"http://wordpress.com/"%>. You are welcome to link to your campaign -from this site in an annotation to your request (you can make -annotations after submitting the request). -</p> - -</dd> - -<dt id="fees">Does it cost me anything to make a request?<a href="#fees">#</a> </dt> - -<dd> - -<p>Making an FOI request is nearly always free.</p> - -<p>Authorities often include unnecessary, scary, boilerplate in -acknowledgement messages saying they "may" charge a fee. Ignore such notices. -They hardly ever will actually charge a fee. If they do, they can only charge you if -you have specifically agreed in advance to pay. <a - href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/chargingafee.pdf">More - details</a> from the Information Commissioner. -</p> - -<p>Sometimes an authority will refuse your request, saying that the cost -of handling it exceeds £600 (for central government) or £450 (for all other -public authorities). At this point you can refine your -request. e.g. it would be much cheaper for an authority to tell you the amount -spent on marshmallows in the past year than in the past ten years. -</p> - -</dd> - - - -<dt id="quickly_response">How quickly will I get a response? <a href="#quickly_response">#</a> </dt> - -<dd> -<p>By law, public authorities must respond <strong>promptly</strong> to -requests. -</p> - -<p>Even if they are not prompt, in nearly all cases they must respond within -20 working days. If you had to clarify your request, or they are a school, -or one or two other cases, then they may have more time -(<a href="/help/officers#days">full details</a>). - -<p>WhatDoTheyKnow will email you if you don't get a timely response. You can -then send the public authority a message to remind them, and tell them if they -are breaking the law.</p> - -</dd> - -<dt id="no_response">What if I never get a response?<a href="#no_response">#</a> </dt> - -<dd> -<p>There are several things you can do if you never get a response.</p> -<ul> - <li>Sometimes there has been a genuine problem and the authority never - received the request. It is worth telephoning the authority and politely - checking that they received the request. It was sent to them by email. - </li> - <li>If they have not received it, the problem is most likely due to - "spam filters". Refer the authority to the measures in the answer - '<a href="/help/officers#spam_problems">I can see a request on WhatDoTheyKnow, but we never got it by email!</a>' - in the FOI officers section of this help. - </li> - <li>If you're still having no luck, then you can ask for an internal review, - and then complain to the Information Commissioner about the authority. - Read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. -</ul> -</dd> - -<dt id="not_satifised">What if I'm not satisfied with the response? <a href="#not_satifised">#</a> </dt> -<dd>If you didn't get the information you asked for, or you didn't get it in time, -then read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. -</dd> - -<dt id="reuse">It says I can't re-use the information I got!<a href="#reuse">#</a> </dt> -<dd> -<p>Authorities often add legal boilerplate about the -"<a href="http://www.opsi.gov.uk/si/si2005/20051515">Re-Use of Public Sector -Information Regulations 2005</a>", which at first glance implies you may not -be able do anything with the information. -</p> - -<p>You can, of course, write articles about the information or summarise it, or -quote parts of it. We also think you should feel free to republish the -information in full, just as we do, even though in theory you might not be -allowed to do so. See <a href="/help/officers#copyright">our policy on copyright</a>.</p> - -</dd> - -<dt id="ico_help">Can you tell me more of the nitty gritty about the process of making requests? <a href="#ico_help">#</a> </dt> - -<dd> -<p>Have a look at the -<a href="http://www.ico.gov.uk/for_the_public/access_to_official_information.aspx">access to official information</a> -pages on the Information Commissioner's website.</p> - -<p>If you're requesting information from a Scottish public authority, -the process is very similar. There are differences around time -limits for compliance. -See the <a href="http://www.itspublicknowledge.info/nmsruntime/saveasdialog.asp?lID=1858&sID=321">Scottish -Information Commissioner's guidance</a> for details.</p> -</dd> - -<dt id="data_protection">Can I request information about myself? <a href="#data_protection">#</a> </dt> - -<dd> -<p>No. Requests made using WhatDoTheyKnow are public, made under the Freedom of -Information Act, and cannot help you find information about a private -individual.</p> - -<p>If you would like to know what information a public -authority holds about yourself, you should make a "Subject Access Request" in -private using Data Protection law. The leaflet "<a -href="http://www.ico.gov.uk/upload/documents/library/data_protection/introductory/subject_access_rights.pdf">How to access your information</a>" (on the Information Commissioner's -website) explains how to do this.</p> - -<p>If you see that somebody has included personal information, perhaps -unwittingly, in a request, please <a href="/help/contact">contact us</a> -immediately so we can remove it.</p> -</dd> - - -<dt id="private_requests">I'd like to keep my request secret! (At least until I publish my story) <a href="#private_requests">#</a> </dt> - -<dd><p>WhatDoTheyKnow is currently only designed for public requests. All -responses that we receive are automatically published on the website for anyone -to read. </p> -<p>You should contact the public authority directly if you would like to -make a request in private. If you're interested in buying a system which helps -you manage FOI requests in secret, then <a href="/help/contact">contact us</a>. -</p> -</dd> - -<dt id="eir">Why can I only request information about the environment from some authorities? <a href="#eir">#</a> </dt> - -<dd> -<p>Some public authorities, such as <a href="http://www.whatdotheyknow.com/body/south_east_water">South East Water</a>, -don't come under the Freedom of Information Act, but do come under another law called -the Environmental Information Regulations (EIR). -</p> - -<p>It's a very similar law, so you make a request -to them using WhatDoTheyKnow in just the same way as an FOI request. The only -difference is that on the page where your write you request, it reminds you -that you can only request "environmental information" and tells you what that -means. It is quite broad. -</p> - -<p>You can, of course, request environmental information from other -authorities. Just make a Freedom of Information (FOI) request as normal. The -authority has a duty to work out if the Environmental Information Regulations -(EIR) is the more appropriate legislation to reply under. -</p> -</dd> - -<dt id="multiple">Can I make the same to request to lots of authorities, e.g. all councils? <a href="#multiple">#</a> </dt> - -<dd>We ask you to first send a test version of your request to a few -authorities. Their responses will help you improve the wording of your request, -so that you get the best information when you send the request to all of -the authorities. There is currently no automated system for sending the request -to the other authorities, you must copy and paste it by hand. - -</dd> - -<dt id="offsite">I made a request off the site, how do I upload it to the archive?<a href="#offsite">#</a> </dt> - -<dd>WhatDoTheyKnow is an archive of requests made through the site, -and does not try to be an archive of all FOI requests. We'll never support uploading -other requests. For one thing, we wouldn't be able to verify that other -responses actually came from the authority. If this really matters to you, -you can always make the same request again via WhatDoTheyKnow. -</dd> - -</dl> - <div id="hash_link_padding"></div> diff --git a/app/views/help/contact.rhtml b/app/views/help/contact.rhtml index 6eb306cfc..9dd4d4106 100644 --- a/app/views/help/contact.rhtml +++ b/app/views/help/contact.rhtml @@ -13,7 +13,7 @@ <li> Asking for private information about yourself? Please read our help page about - <a href="/help/about#data_protection">data protection</a>. + <a href="/help/requesting#data_protection">data protection</a>. </li> </ul> diff --git a/app/views/help/credits.rhtml b/app/views/help/credits.rhtml index 58b113b4a..fc3698713 100644 --- a/app/views/help/credits.rhtml +++ b/app/views/help/credits.rhtml @@ -75,7 +75,7 @@ You're all stars. <li>You can <a href="https://secure.mysociety.org/donate/">make a donation</a>. We're a registered charity.</li> <li>Help people find successful requests, and monitor performance of authorities, by <a href="/categorise/play">playing the categorisation game</a>. </li> - <li>Find out FOI email addresses of <a href="#missing_body">authorities that we're missing</a>.</li> + <li>Find out FOI email addresses of <a href="/help/requesting#missing_body">authorities that we're missing</a>.</li> <li>Write a blog post about either WhatDoTheyKnow or an interesting request that you've found. Post about it on a forum that you frequent. Tell friends about it.</li> <li>If you're a programmer, <a href="http://github.com/mysociety/whatdotheyknow">get the diff --git a/app/views/help/requesting.rhtml b/app/views/help/requesting.rhtml new file mode 100644 index 000000000..e7ff57c9c --- /dev/null +++ b/app/views/help/requesting.rhtml @@ -0,0 +1,272 @@ +<% @title = "Making requests" %> + +<%= render :partial => 'sidebar' %> + +<h1 id="making_requests"><%= @title %> <a href="#making_requests">#</a> </h1> +<dl> + +<dt id="which_authority">I'm not sure which authority to make my request to, how can I find out? <a href="#which_authority">#</a> </dt> + +<dd> +<p>It can be hard to untangle government's complicated structured, and work out +who knows the information that you want. Here are a few tips: +<ul> +<li>Browse or search WhatDoTheyKnow looking for similar requests to yours.</li> +<li>When you've found an authority you think might have the information, use +the "home page" link on the right hand side of their page to check what they do +on their website.</li> +<li>Contact the authority by phone or email to ask if they hold the kind of +information you're after.</li> +<li>Don't worry excessively about getting the right authority. If you get it +wrong, they ought to advise you who to make the request to instead. +</li> +<li>If you've got a thorny case, please <a href="/help/contact">contact us</a> for help.</li> +</ul> + +</dd> + + + +<dt id="missing_body">You're missing the public authority that I want to request from! <a href="#missing_body">#</a> </dt> + +<dd> +<p>Please <a href="/help/contact">contact us</a> with the name of the public authority and, +if you can find it, their contact email address for Freedom of Information requests. +</p> +<p>If you'd like to help add a whole category of public authority to the site, we'd love +to hear from you too. +</p> + +</dd> + +<dt id="authorities">Why do you include some authorities that aren't formally subject to FOI?<a href="#authorities">#</a> </dt> + +<dd> +<p>WhatDoTheyKnow lets you make requests for information to a range of +organisations:</p> + +<ul> + <li> Those formally subject to the FOI Act</li> + <li> Those formally subject to the Environmental Regulations (a less well + defined group)</li> + <li> Those which voluntarily comply with the FOI Act</li> + <li> Those which aren't subject to the Act but we think should be, on grounds + such as them having significant public responsibilities. + </li> +</ul> + +<p>In the last case, we're using the site to lobby for expansion of the +scope of the FOI Act. Even if an organisation is not legally obliged to respond +to an FOI request, they can still do so voluntarily. +</p> + +</dd> + +<dt id="focused">Why must I keep my request focused?<a href="#focused">#</a> </dt> + +<dd> + +<p> +Please put in your request only what is needed so that someone can +easily identify what information you are asking for. Please do +<i>not</i> include any of the following: +</p> + +<ul> +<li>arguments about your cause</li> +<li>statements that could defame or insult others</li> +</ul> + +<p> +If you do, we may have to remove your request to avoid problems with +libel law, which is a pain for both you and us. Short, succinct messages +make it easier for authorities to be clear what information you are +requesting, which means you will get a reply more quickly. +</p> + +<p> +If you want information to support an argument or campaign, Freedom of +Information is a powerful tool. Although you may not use this site to +run your campaign, we encourage you to use it to get the information you +need. We also encourage to run your campaign elsewhere - one effective +and very easy way is to <%= link_to 'start your own blog', +"http://wordpress.com/"%>. You are welcome to link to your campaign +from this site in an annotation to your request (you can make +annotations after submitting the request). +</p> + +</dd> + +<dt id="fees">Does it cost me anything to make a request?<a href="#fees">#</a> </dt> + +<dd> + +<p>Making an FOI request is nearly always free.</p> + +<p>Authorities often include unnecessary, scary, boilerplate in +acknowledgement messages saying they "may" charge a fee. Ignore such notices. +They hardly ever will actually charge a fee. If they do, they can only charge you if +you have specifically agreed in advance to pay. <a + href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/chargingafee.pdf">More + details</a> from the Information Commissioner. +</p> + +<p>Sometimes an authority will refuse your request, saying that the cost +of handling it exceeds £600 (for central government) or £450 (for all other +public authorities). At this point you can refine your +request. e.g. it would be much cheaper for an authority to tell you the amount +spent on marshmallows in the past year than in the past ten years. +</p> + +</dd> + + + +<dt id="quickly_response">How quickly will I get a response? <a href="#quickly_response">#</a> </dt> + +<dd> +<p>By law, public authorities must respond <strong>promptly</strong> to +requests. +</p> + +<p>Even if they are not prompt, in nearly all cases they must respond within +20 working days. If you had to clarify your request, or they are a school, +or one or two other cases, then they may have more time +(<a href="/help/officers#days">full details</a>). + +<p>WhatDoTheyKnow will email you if you don't get a timely response. You can +then send the public authority a message to remind them, and tell them if they +are breaking the law.</p> + +</dd> + +<dt id="no_response">What if I never get a response?<a href="#no_response">#</a> </dt> + +<dd> +<p>There are several things you can do if you never get a response.</p> +<ul> + <li>Sometimes there has been a genuine problem and the authority never + received the request. It is worth telephoning the authority and politely + checking that they received the request. It was sent to them by email. + </li> + <li>If they have not received it, the problem is most likely due to + "spam filters". Refer the authority to the measures in the answer + '<a href="/help/officers#spam_problems">I can see a request on WhatDoTheyKnow, but we never got it by email!</a>' + in the FOI officers section of this help. + </li> + <li>If you're still having no luck, then you can ask for an internal review, + and then complain to the Information Commissioner about the authority. + Read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. +</ul> +</dd> + +<dt id="not_satifised">What if I'm not satisfied with the response? <a href="#not_satifised">#</a> </dt> +<dd>If you didn't get the information you asked for, or you didn't get it in time, +then read our page '<a href="/help/unhappy">Unhappy about the response you got?</a>'. +</dd> + +<dt id="reuse">It says I can't re-use the information I got!<a href="#reuse">#</a> </dt> +<dd> +<p>Authorities often add legal boilerplate about the +"<a href="http://www.opsi.gov.uk/si/si2005/20051515">Re-Use of Public Sector +Information Regulations 2005</a>", which at first glance implies you may not +be able do anything with the information. +</p> + +<p>You can, of course, write articles about the information or summarise it, or +quote parts of it. We also think you should feel free to republish the +information in full, just as we do, even though in theory you might not be +allowed to do so. See <a href="/help/officers#copyright">our policy on copyright</a>.</p> + +</dd> + +<dt id="ico_help">Can you tell me more of the nitty gritty about the process of making requests? <a href="#ico_help">#</a> </dt> + +<dd> +<p>Have a look at the +<a href="http://www.ico.gov.uk/for_the_public/access_to_official_information.aspx">access to official information</a> +pages on the Information Commissioner's website.</p> + +<p>If you're requesting information from a Scottish public authority, +the process is very similar. There are differences around time +limits for compliance. +See the <a href="http://www.itspublicknowledge.info/nmsruntime/saveasdialog.asp?lID=1858&sID=321">Scottish +Information Commissioner's guidance</a> for details.</p> +</dd> + +<dt id="data_protection">Can I request information about myself? <a href="#data_protection">#</a> </dt> + +<dd> +<p>No. Requests made using WhatDoTheyKnow are public, made under the Freedom of +Information Act, and cannot help you find information about a private +individual.</p> + +<p>If you would like to know what information a public +authority holds about yourself, you should make a "Subject Access Request" in +private using Data Protection law. The leaflet "<a +href="http://www.ico.gov.uk/upload/documents/library/data_protection/introductory/subject_access_rights.pdf">How to access your information</a>" (on the Information Commissioner's +website) explains how to do this.</p> + +<p>If you see that somebody has included personal information, perhaps +unwittingly, in a request, please <a href="/help/contact">contact us</a> +immediately so we can remove it.</p> +</dd> + + +<dt id="private_requests">I'd like to keep my request secret! (At least until I publish my story) <a href="#private_requests">#</a> </dt> + +<dd><p>WhatDoTheyKnow is currently only designed for public requests. All +responses that we receive are automatically published on the website for anyone +to read. </p> +<p>You should contact the public authority directly if you would like to +make a request in private. If you're interested in buying a system which helps +you manage FOI requests in secret, then <a href="/help/contact">contact us</a>. +</p> +</dd> + +<dt id="eir">Why can I only request information about the environment from some authorities? <a href="#eir">#</a> </dt> + +<dd> +<p>Some public authorities, such as <a href="http://www.whatdotheyknow.com/body/south_east_water">South East Water</a>, +don't come under the Freedom of Information Act, but do come under another law called +the Environmental Information Regulations (EIR). +</p> + +<p>It's a very similar law, so you make a request +to them using WhatDoTheyKnow in just the same way as an FOI request. The only +difference is that on the page where your write you request, it reminds you +that you can only request "environmental information" and tells you what that +means. It is quite broad. +</p> + +<p>You can, of course, request environmental information from other +authorities. Just make a Freedom of Information (FOI) request as normal. The +authority has a duty to work out if the Environmental Information Regulations +(EIR) is the more appropriate legislation to reply under. +</p> +</dd> + +<dt id="multiple">Can I make the same to request to lots of authorities, e.g. all councils? <a href="#multiple">#</a> </dt> + +<dd>We ask you to first send a test version of your request to a few +authorities. Their responses will help you improve the wording of your request, +so that you get the best information when you send the request to all of +the authorities. There is currently no automated system for sending the request +to the other authorities, you must copy and paste it by hand. + +</dd> + +<dt id="offsite">I made a request off the site, how do I upload it to the archive?<a href="#offsite">#</a> </dt> + +<dd>WhatDoTheyKnow is an archive of requests made through the site, +and does not try to be an archive of all FOI requests. We'll never support uploading +other requests. For one thing, we wouldn't be able to verify that other +responses actually came from the authority. If this really matters to you, +you can always make the same request again via WhatDoTheyKnow. +</dd> + +</dl> + +<div id="hash_link_padding"></div> + + diff --git a/app/views/public_body/list.rhtml b/app/views/public_body/list.rhtml index b1be9272a..dc6d0ca0e 100644 --- a/app/views/public_body/list.rhtml +++ b/app/views/public_body/list.rhtml @@ -26,7 +26,7 @@ </ul> <p> - <a href="/help/about#missing_body">Are we missing a public authority?</a> + <a href="/help/requesting#missing_body">Are we missing a public authority?</a> </p> <p> <%= link_to "List of all authorities (CSV)", all_public_bodies_csv_url() %> @@ -40,7 +40,7 @@ <p class="subtitle"> <%= @public_bodies.size %> in total - (<a href="/help/about#missing_body">can't find the one you want?</a>) + (<a href="/help/requesting#missing_body">can't find the one you want?</a>) </p> <% if @tag.size == 1 %> diff --git a/app/views/request/_followup.rhtml b/app/views/request/_followup.rhtml index ae6dd6f98..f3dcbd785 100644 --- a/app/views/request/_followup.rhtml +++ b/app/views/request/_followup.rhtml @@ -42,13 +42,13 @@ in term time <% end %> by <strong><%= simple_date(@info_request.date_response_required_by) %></strong> - (<%= link_to "details", about_url + "#quickly_response" %>). + (<%= link_to "details", "/help/requesting#quickly_response" %>). </p> <% elsif status == 'waiting_response_very_overdue' %> <p> The response to your request is <strong>long overdue</strong>. You can say that, by law, under all circumstances, the authority should have responded - by now (<%= link_to "details", about_url + "#quickly_response" %>). + by now (<%= link_to "details", "/help/requesting#quickly_response" %>). </p> <% end %> diff --git a/app/views/request/new.rhtml b/app/views/request/new.rhtml index 618b9de70..b2fa9176e 100644 --- a/app/views/request/new.rhtml +++ b/app/views/request/new.rhtml @@ -50,7 +50,7 @@ </li> <li>Write your request in <strong>simple, precise language</strong>.</li> <li>Ask for <strong>specific</strong> documents or information, this site is not suitable for general enquiries.</li> - <li>Keep it <strong>focused</strong>, you'll be more likely to get what you want (<a href="/help/about#focused">why?</a>).</li> + <li>Keep it <strong>focused</strong>, you'll be more likely to get what you want (<a href="/help/requesting#focused">why?</a>).</li> <li>This site is <strong>public</strong>. Everything you type and any response will be published.</li> </ul> @@ -66,7 +66,7 @@ <p>The Freedom of Information Act <strong>does not apply</strong> to <%=h(@info_request.public_body.name)%>. However, you have the right to request environmental - information under a different law (<a href="/help/about#eir">explanation</a>). + information under a different law (<a href="/help/requesting#eir">explanation</a>). This covers a very wide spectrum of information about the state of the <strong>natural and built environment</strong>, such as: @@ -138,7 +138,7 @@ <p class="form_note"> <strong>Can I request information about myself?</strong> - <a href="/help/about#data_protection">No! (Click here for details)</a> + <a href="/help/requesting#data_protection">No! (Click here for details)</a> </p> <div class="form_button"> diff --git a/app/views/request/preview.rhtml b/app/views/request/preview.rhtml index 23f3e0759..8c651bb36 100644 --- a/app/views/request/preview.rhtml +++ b/app/views/request/preview.rhtml @@ -29,7 +29,7 @@ <% end %> <p><strong>Privacy note:</strong> If you want to request private information about - yourself then <a href="/help/about#data_protection">click here</a>. + yourself then <a href="/help/requesting#data_protection">click here</a>. <p> <%= f.hidden_field(:title) %> diff --git a/app/views/request/show.rhtml b/app/views/request/show.rhtml index 547ef5265..006edab76 100644 --- a/app/views/request/show.rhtml +++ b/app/views/request/show.rhtml @@ -68,7 +68,7 @@ normally <% end %> no later than <strong><%= simple_date(@info_request.date_response_required_by) %></strong> - (<%= link_to "details", about_url + "#quickly_response" %>). + (<%= link_to "details", "/help/requesting#quickly_response" %>). <% elsif @status == 'waiting_response_overdue' %> Response to this request is <strong>delayed</strong>. By law, <%= public_body_link(@info_request.public_body) %> should @@ -77,12 +77,12 @@ in term time <% end %> by <strong><%= simple_date(@info_request.date_response_required_by) %></strong> - (<%= link_to "details", about_url + "#quickly_response" %>). + (<%= link_to "details", "/help/requesting#quickly_response" %>). <% elsif @status == 'waiting_response_very_overdue' %> Response to this request is <strong>long overdue</strong>. By law, under all circumstances, <%= public_body_link(@info_request.public_body) %> should have responded by now - (<%= link_to "details", about_url + "#quickly_response" %>). + (<%= link_to "details", "/help/requesting#quickly_response" %>). You can <strong>complain</strong> by <%= link_to "requesting an internal review", show_response_no_followup_url(:id => @info_request.id, :incoming_message_id => nil) + "?internal_review=1#followup" %>. <% elsif @status == 'not_held' %> |