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authorFrancis Irving <francis@mysociety.org>2010-06-07 17:40:54 +0100
committerFrancis Irving <francis@mysociety.org>2010-06-07 17:40:54 +0100
commit26bb94c80ff0b83c164a1c49ad911c4989fbfdac (patch)
treed9c714fd05bcec7c5f0ff24d5e30bfe30af9f1a6
parenta470641503a10f718c116349a9cfddf2b09b1bc5 (diff)
Tweak wording sligthly
-rw-r--r--app/views/help/about.rhtml16
1 files changed, 9 insertions, 7 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml
index 42b311daf..c101b73b3 100644
--- a/app/views/help/about.rhtml
+++ b/app/views/help/about.rhtml
@@ -156,18 +156,20 @@ annotations after submitting the request).
<p>Making an FOI request is nearly always free.</p>
+<p>Authorities often include unnecessary, scary, boilerplate in
+acknowledgement messages saying they "may" charge a fee. Ignore such notices.
+They hardly ever will actually charge a fee. If they do, they can only charge you if
+you have specifically agreed in advance to pay. <a
+ href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/chargingafee.pdf">More
+ details</a> from the Information Commissioner.
+</p>
+
<p>Sometimes an authority will reject your request, saying that the cost
of handling it exceeds £600 (for central government) or £450 (for all other
public authorities). At this point you can refine your
request. e.g. it would be much cheaper for an authority to tell you the amount
spent on marshmallows in the past year than in the past ten years.
-.</p>
-
-<p>There are other rare cases where an authority may say that they want to charge you, such as for postage
-or photocopying. Either way, don't worry, the authority cannot make a charge unless you have
-specifically agreed in advance to pay it. <a
-href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/chargingafee.pdf
-">More details</a> from the Information Commissioner. </p>
+</p>
</dd>