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| -rw-r--r-- | app/views/help/about.rhtml | 16 |
1 files changed, 9 insertions, 7 deletions
diff --git a/app/views/help/about.rhtml b/app/views/help/about.rhtml index 42b311daf..c101b73b3 100644 --- a/app/views/help/about.rhtml +++ b/app/views/help/about.rhtml @@ -156,18 +156,20 @@ annotations after submitting the request). <p>Making an FOI request is nearly always free.</p> +<p>Authorities often include unnecessary, scary, boilerplate in +acknowledgement messages saying they "may" charge a fee. Ignore such notices. +They hardly ever will actually charge a fee. If they do, they can only charge you if +you have specifically agreed in advance to pay. <a + href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/chargingafee.pdf">More + details</a> from the Information Commissioner. +</p> + <p>Sometimes an authority will reject your request, saying that the cost of handling it exceeds £600 (for central government) or £450 (for all other public authorities). At this point you can refine your request. e.g. it would be much cheaper for an authority to tell you the amount spent on marshmallows in the past year than in the past ten years. -.</p> - -<p>There are other rare cases where an authority may say that they want to charge you, such as for postage -or photocopying. Either way, don't worry, the authority cannot make a charge unless you have -specifically agreed in advance to pay it. <a -href="http://www.ico.gov.uk/upload/documents/library/freedom_of_information/practical_application/chargingafee.pdf -">More details</a> from the Information Commissioner. </p> +</p> </dd> |