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authorDave Whiteland <dave@mysociety.org>2015-03-09 15:36:51 +0000
committerDave Whiteland <dave@mysociety.org>2015-03-09 15:36:51 +0000
commitd020c7e5afeaf159930ed96a04a22669c65caac6 (patch)
tree319cc6cfd2418a378636194b8bd1b57559a3afb6 /docs/running
parentecaa7593797895ee93b6c59748a6c8c95cfe0fe7 (diff)
add deleted request as a reason for holding_pen
Diffstat (limited to 'docs/running')
-rw-r--r--docs/running/holding_pen.md4
1 files changed, 4 insertions, 0 deletions
diff --git a/docs/running/holding_pen.md b/docs/running/holding_pen.md
index bceec7346..5b7f08bec 100644
--- a/docs/running/holding_pen.md
+++ b/docs/running/holding_pen.md
@@ -60,6 +60,10 @@ There are several reasons why a message might end up in the holding pen:
they have misunderstood how the addresses are formed, or maybe it's a
deliberate attempt to send spam.
+* **the response is to a request that has been deleted**<br>
+ If you [delete a request]({{ site.baseurl }}docs/running/requests/#deleting-a-request),
+ Alaveteli cannot deliver responses to it.
+
* **the response has been rejected and rejections are set to go to the holding pen**<br>
Incoming mail that is correctly addressed but not accepted for the request
goes into the holding pen if the request's `handle_rejected_responses`