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Diffstat (limited to 'docs/running/admin_manual.md')
| -rw-r--r-- | docs/running/admin_manual.md | 7 |
1 files changed, 7 insertions, 0 deletions
diff --git a/docs/running/admin_manual.md b/docs/running/admin_manual.md index dbe8be3d1..3b05a5400 100644 --- a/docs/running/admin_manual.md +++ b/docs/running/admin_manual.md @@ -367,6 +367,12 @@ message under the title *Things to do*: Click on that message — you'll see a list of all the messages that need your attention. Click on any one of them to see the details. +<div class="attention-box helpful-hint"> + If the message does not belong to any request, you can delete it instead. + Simply click on the <strong>Destroy Message</strong> button instead of + redelivering it. +</div> + When you inspect a message, you may see a guess made by Alaveteli as to which request the message belongs to. Check this request. If the guess is right — the incoming email really is a response to that request — @@ -404,6 +410,7 @@ another request** button. The message will now be associated with the correct request. It is no longer in the holding pen, and is shown instead on the public request page. + ### Rejecting spam that arrives in the holding pen Alaveteli maintains a |